My Dell laptop is less than 18 months old, yet out of warranty. The other week the +/= key broke off the keyboard–the clip that holds it on is the culprit. I found a source on Amazon that sells individual keys, so I ordered a new one (at a price). Additionally, my left mouse button on the built-in mouse has been acting screwy, so I took it apart today to find that there’s a part broken on it, too. It is now totally out of commission and I’m not sure how to fix it (besides plugging a mouse into the USB port).
Up to this point, I’ve been pretty happy with the Dell products I’ve purchased. But, no more. Next time, I’m buying a Mac.